White Glove Customer Service eLearning
This eLearning covers how to go the extra mile in customer service and why it is important.
CRYSTAL MINER
Hello and Welcome! My name is Crystal.
Learning experience designer and champion of replacing boring learning!
“The most important principle for designing lively eLearning is to see eLearning design not as information design but as designing an experience.” - Cathy Moore
Have you ever sat through a class or taken an online learning course and been so bored you would rather be anywhere else? My philosophy is that if someone doesn't connect with the material, they won't retain it.
Who am I?
I am a dedicated instructional designer who loves reading, grammar, and creativity.
How I Work
I am a remote based instructional designer. As I am working, you may find me surrounded by animals and jamming out to music. I believe that by surrounding myself with love and fun, it will show in my work!
My Ethos
I have been in the learning and development world for over a decade and have a certificate in Instructional Design. I have both designed material and trained classes virtually and in person.
Get in Touch
Reach out whether you want to chat about Instructional Design, gamification, or even puppies!
eLearning Development
Well versed in using tools such as Articulate Storyline and Articulate Rise
Multimedia Development
Using tools such as Camtasia, Articulate Replay360, Canva, and Vyond
Tutorial Development
Creating demonstration or tutorial videos with voiceover work
Examples of My Work
Testimonials
"The guidance and support that I get from Crystal has been instrumental in shaping my life. Her advice and tips have helped me develop a clear vision, increased confidence, and a sense of purpose in my career. My mentor has been a constant presence, offering unwavering support, pushing me out of my comfort zone and listening to me intently. I am deeply grateful for her dedication and commitment to my growth and success.
I consider myself blessed to have a mentor who is genuinely invested in my success."
- Sam
Contact Me
My inbox is always open, you can contact me with the contact form here or via LinkedIn.